This is getting linked to from everywhere, so, if you haven’t seen it yet take this as a sign that you should probably watch it. I won’t say much, other than that I’ve made many of these mistakes and I’ve also had good contracts save my ass a couple times.
It’s Saturday and I bet you can find 40 minutes to watch or listen. If you are in client services or have ever contemplated going out on your own, you owe it to yourself. Like Monteiro, one of my biggest pet-peeves is that designers generally avoid the business of business. We talk big talk about wanting to do good work, but part of doing good work is handling the business end professionally. We owe it to ourselves—and to our clients.